FFT technology is supported by a global network of expert technical support engineers and accredited partners located around the world, delivering technical support services in more than 69 countries. FFT technical service and support is available globally from FFT regional offices located in: Australia, Americas, Europe, Middle East, South Africa and India. For support, please contact techsupport@fftsecurity.com
FFT offers a range of customer service plans to support on-site and remote monitoring and management of controllers worldwide:
Secure encrypted connection
Rapid response to customer requests
Real-time support with FFT technical expertise
Early recognition of sub-optimal performance
On-site and remote delivery options available, and
If the warranty on your FFT equipment is about to expire, let us perform a ‘health check’ on your controllers. The check will be used to identify and repair issues leading to sub-optimal performance as well as mitigate any potential future problems and carried out as part of your original equipment warranty. Even if your warranty has recently expired, talk to us about how we can help ensure you don’t run into any unplanned problems of costs. For more information email sales@www.fftsecurity.com
Did you know that older Windows versions are no longer supported and at risk of security breaches?
Windows 10 provides a range of advancements in security protection and functionality to help protect your safety and improve system performance. FFT can perform your Windows 10 upgrade remotely using our secure and encrypted connection. As part of this special offer, FFT will:
Back-up controller configurations, data and critical settings
Upgrade all controllers to the latest version of Windows 10 and current version of FFT’s FOSS
Restore original configurations and assess controller functionality, and
